I paid for Premium but still have ads. Why?

We’re really sorry If you paid for Premium but still see ads. It may be due to problems on our or Google/Apple Store’s end. In any case, all you have to do is let us know about the issue, so we can deal with it as soon as possible. 

We always respond to your emails 🙂 Please don’t hesitate to contact us about any issue. 

Report the issue

Android
iOS
  1. Tap in the top left corner of the main view.
  2. Tap
  3. Choose an email app to contact us.
  4. Include your Transaction ID and inform us that you still see ads after paying Premium
  1. Tap in the top left corner of the main view.
  2. Tap
  3. Choose an email app to contact us.
  4. Include your Transaction ID and inform us that you still see ads after paying Premium.

As soon as we check the transaction and confirm that you completed the payment, we’ll turn off the ads in your app and let you know the issue was resolved.